Voice chatbot freeing up agents to focus on time sensitive, complicated tasks. It establishes a seamless connection between customers end and service personnel.
Satisfaction survey and complaint
AI voice chat can make large number of calls in a short time, quickly identify customers requirement. Hence, it helps operator focus on more complicated tasks and increase team efficiency.
Live voice chat
Eason sourcing provide real-person voice chat service, closing the gap from customers and call center, thus it can enhance service efficiency, cost benefit trust to benefit to your business.